The developments over the past decade in the use of on-line systems by libraries are recounted. Cost is discussed as an initial deterrent, and then as a catalyst for change. (MBR)

Examines the history of reference services; discusses present trends in reference services; and considers possible future model shifts that will be influenced by the continuing explosion of information technology, the need for high level skills, the need for building partnerships, and the need to clarify reference service philosophies. (Contains…

Profile of the Houston Public Library, which was established in 1904, covers the opening of a new central library building in 1976, library services and collections, the building of branch libraries including a portable mall facility, information and referral programs to ethnic groups and business, and development of library automated systems.…

Description of the rapid growth and development of Texas A&M's Sterling C. Evans Library during the past decade focuses on collection growth to over 1.4 million volumes, staffing increases, automated programs and services including over 100 microcomputers for computer-assisted instruction housed in Learning Resources Department, and online…

This review of the evolution of reference services in the library of the University of Tennessee at Chattanooga begins with background information on the university and a brief description of the library's holdings and services. The mission of the library is stated, and it is noted that automation began with internal technical operations in 1983.…