Options in management style from corporate administration literature available to educational institutions include the choices of Theory X vs. Theory Y, the managerial vs. academic grid, management by objectives, autocratic vs. bureaucratic vs. participative vs. free-rein leadership styles, situational leadership, presidential role, leadership…

Discussion of performance appraisal in nonprofit organizations and the difficulties involved in obtaining accurate job feedback examines four types of appraisal: behavioralism; minimal model; heuristic knowledge; and tacit information from in-house experimentation. Conclusions are drawn about the usefulness of these approaches and a suggestion for…

Seven articles on library reference services highlight reference obsolescence in academic libraries, major studies of unobtrusive reference tests, methods for evaluating reference desk performance, reference interview evaluation, problems of reference desk control, online searching by end users, and reference collection development in…

Three articles discuss management of library technical processes personnel. The first article focuses on the employer employee relationship and communication; the second explores management trends, including participative decision making, personnel evaluation, management by objectives, and the collegial system; and the third focuses on the…

Explores the implementation of Total Quality Management (TQM) in the context of art education administration. Maintains that successful employment of TQM principles depends on four criteria. These include continuous improvement, pursuit of goals, open discussion and critiques, and professional development. (MJP)