The first in a planned series on how to improve the productivity of public libraries, this overview identifies analytical techniques that can save time and energy. Four references are listed. (MES)

Describes the five major principles of fiction classification laid out by early theorists and discusses studies that measure patron reactions to fiction classification schemes. Areas for further research are suggested, and 15 references are listed.(MES)

A survey of 125 public library directors in Indiana laid the groundwork for a future study of change in the public library. Data were gathered on the background characteristics of the libraries and directors; directors' perceptions of change; and utilization of formal planning processes. A copy of the questionnaire is appended. (27 references)…

A survey of 113 Texas libraries examined characteristics of reference positions to determine whether there were important similarities and differences between public and academic libraries in the areas of professional qualifications for employment; job skills and responsibilities; work scheduling; benefits; and departmental characteristics. The…

A study of the information world of custodial workers at a large university in the South revealed: (1) information needs in the areas of health, career opportunities, and interpersonal relationships; (2) little information exchange among workers; and (3) little use of the public library. The interview schedule is appended. (51 references) (MES)

A survey of 200 Iowa rural public libraries serving a population of less than 2,500 was conducted in 1984 to determine reference service characteristics. A total of 137 libraries responded to a survey modeled after a questionnaire developed by Bernard Vavrek for a 1981 nationwide survey. It was found that the number of full-time staff members was…

This paper looks at older adults' use of books and the public library, synthesizes and analyzes work completed in this area, and offers recommendations for future studies. A review was performed of the U.S., Canadian, and British literature over the past 20 years on the use of library materials by older adults. The literature review is divided…

This examination of the criteria used in the evaluation of library literacy programs reviews the relevant literature, discusses several evaluation models that have already been used in literacy projects, and outlines a proposed evaluation model. (EM)

Reviews the influences of organizational evolution and intentional change, library posture toward collection development, personnel management, and human perspectives on the establishment of an administrative framework for achieving collection development goals. (Author/EM)

Public library effectiveness efforts are placed within the context of theoretical and empirical research on organizational effectiveness. The construct, measures, and determinants of public library effectiveness are investigated, and a possible model of the determinants of public library output measures is presented. (Author/EM)

Arguing that the study of use of personal space is an important aspect of understanding the total communication process in libraries, this document reviews the literature on personal space research that has been conducted over the last 20 years. Following a general review of the roots of such research, the numerous studies that are described are…

Discusses current issues in measuring library effectiveness, including rapid technological changes and increasing obsolescence in librarians' competencies; increased pressure for accountability; tools to help libraries become what they determine they should be rather than conforming to national standards; and how to determine the validity and…

The first of a two-part series covers research published since 1970 that is directly relevant to interlibrary loan in the United States, with emphasis on studies of total volume, growth rate, nature of exchange relationships, characteristics of requests and types of material requested, users and uses, and financing. (47 references) (EJS)

Reports on the method and findings of a study which used unobtrusive testing to measure the accuracy and efficiency of search strategies by library personnel when dealing with the technical report literature. A copy of the test questions used in this study is appended. (CLB)