There is a scarcity of research that documents the use of technology-based educational counseling services specifically targeting students. This study's aim is to compile and conduct a comprehensive review of the literature on the efficacy of technology in enhancing educational counseling services. Searches were conducted using the Publish or…

Introduction: The COVID-19 pandemic has accelerated the transition to online learning, with synchronous e-learning becoming a critical modality in higher education institutions (HEIs) worldwide. This shift, while ensuring educational continuity, has unveiled numerous challenges, especially in developing nations where resources and infrastructure…