We compiled a geo-referenced bibliography of research including theses, peer-reviewed articles, agency literature, and books having sample collection sites in and around Coos Bay, Oregon. Using Google Earth and GeoCommons we created a map that allows users such as visiting researchers, faculty, students, and local agencies to identify previous…

This article enumerates factors which created demand for fee-based information service (commercial databases, competition for proprietary information in business world, effectiveness of librarians) and relates experiences at two public libraries. Sources of business, value of advertising, techniques of selling, and hiring and deployment of staff…

This bibliographic essay discusses a variety of items from the literature on the evaluation of reference services and reference personnel. A model for the evaluation process is presented on which the literature review is based. (Contains 48 references.) (LRW)

Traces the development of reference service in American libraries during the second half of the nineteenth century and examines the evolution of reference service in the Providence Public Library. The article focuses on how the distinctive features of reference service were conceived and merged into the current concept of reference service. (43…

Following an overview of the Pennsylvania State University Libraries, this paper discusses the role of dual function librarians. The duties and responsibilities of a RISD (Reference and Instructional Services Division) cataloger are listed, and problems of terminology, evaluation, divided loyalties, and inflated expectations are addressed.…

Presents an overview of the literature on reference services for quantitative social research; differentiates between data for information and data for research; suggests a general approach to providing services for these materials based on traditional archives and government documents reference; and gives a practical framework for handling…

Identifies interacting principles of theory of library service and indicates nature of library policies, activities, and professional values upon which implementation of principles rests. Library users ("worthy" and "needy"), hierarchy of service functions (stimulation, guidance, instruction, information services, access,…

Summarizes historical development of product liability laws which allow an injured party to seek to recover damages for personal injury or loss of property allegedly resulting from defective product and reviews activities of Triodyne Inc. in gathering evidence to be used in product liability lawsuits. Sixteen references are cited. (EJS)

Discussion of the assessment of the quality of library reference service focuses on four aspects of service interaction: user needs and expectations, staff behavior and communication skills, the reference environment, and staff morale and workload. Measurement techniques for each aspect are also described. (Contains 36 references.) (LRW)

Analysis of one component of library reference service--online numeric database systems for time-series data--reviews tradition of reference service and ways in which computer technology has enhanced provision of library services. Experiences with Kentucky Economic Information System (KEIS) are described. Examples of KEIS and 30 references are…

Compares the rapid development of online bibliographic information retrieval systems with that of videotex, still in its experimental stages. Examples of equipment used and services offered in Canada are given. (Author/JJD)

This five-article section on current issues in reference and adult services highlights origins of American Library Association's Reference and Adult Services Division, history and development of RQ's column "The Exchange," 25 years of adult services articles, documents reference service and changing attitudes of librarians, and library…

Discusses various aspects of home schooling, including reasons that parents choose home schooling, two major schools of thought on home education, historical perspectives, and legal issues. The role of the public library is examined and some services offered to home schoolers are described. A bibliography of books for parents is provided. (10…

Discusses the application and use of a microcomputer-assisted reference statistics procedure which allows for customized programs to be designed and determined by local, unique research objectives, service demands, and the ultimate use of the recorded data. A literature review of the development and use of reference statistics is included. (EM)

Discusses CD-ROM with an emphasis on aspects that librarians need to know. The topics covered include the technology; installations and cost; advantages and disadvantages for libraries; products of interest to librarians; and selection issues. Other optical storage media are described and sources for further information are provided. (37…