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A General Measure of User Computing Satisfaction.
Peer reviewed Peer reviewed
Harrison, Allison W.; Rainer, R. Kelly, Jr. – Computers in Human Behavior, 1996
Discussion of user satisfaction with computers focuses on a study that tested the construct validity and reliability of the End User Computing Satisfaction Instrument. Highlights include the relationship of user satisfaction and computer attitudes, computer anxiety, computer skill, and computer usage; and implications for the management of…
Descriptors: Administration, Computer Anxiety, Computer Attitudes, Computers
Computer Anxiety Correlates and What They Tell Us: A Literature Review.
Peer reviewed Peer reviewed
Maurer, Matthew M. – Computers in Human Behavior, 1994
Research suggests that computer anxiety and computer experience are related. Some relationship between age and gender and computer anxiety has been suggested but not sufficiently examined. Other relationships have been explored with little result, and little is known about mediating computer anxiety. A model of the development of computer anxiety…
Descriptors: Academic Achievement, Computer Anxiety, Computer Attitudes, Computer Literacy
Attributes Affecting Computer-Aided Decision Making--A Literature Survey.
Peer reviewed Peer reviewed
Moldafsky, Neil I; Kwon, Ik-Whan – Computers in Human Behavior, 1994
Reviews current literature about personal, demographic, situational, and cognitive attributes that affect computer-aided decision making. The effectiveness of computer-aided decision making is explored in relation to decision quality, effectiveness, and confidence. Studies of the effects of age, anxiety, cognitive type, attitude, gender, and prior…
Descriptors: Age, Cognitive Style, Computer Anxiety, Computer Attitudes