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Connolly, Terry; Deutsch, Stuart Jay – Evaluation and Program Planning: An International Journal, 1980
Attention is directed to identification of the various individuals and groups ("constituencies") with an interest in system performance, and to the investigation of those items of system relevant information (their "performance measure sets") which do, in fact, change their evaluations of how well the system is performing. (Author/RL)
Descriptors: Measurement Techniques, Organizational Effectiveness, Organizational Objectives, Performance