Contemporary literature lacks a comprehensive set of constructs that provides for understanding both the organizational and job factors that influence employee work passion. Through a detailed analysis of literature, this research identifies eight constructs that form the basis for the appraisal of an employee's work experience with the use of…

This article provides a review of literature on collective orientation and effective teams by theoretically elucidating the relationship between these two constructs. The relationship between these two constructs is found by identifying the elements that go into creating an effective team, which are also found in a collectivist orientation. As…

Appropriate links between company staffing and training practices and business strategy lead to better performance. Those with a prospector strategy should use different practices than those with a defender strategy in four areas: source of skills, functional emphasis on skills, emphasis on breadth of skills, and emphasis on quality. (SK)

Firms with the ability to provide superior customer service can accrue significant competitive advantage and research suggests that frontline service employees' (FLSEs) actions have a considerable influence on the success of service operations. Yet, the high level of customer defections consistently attributed to poor and indifferent service…

Over 2,000 human resource development articles were categorized using a strategic issues life-cycle model. A process for managing strategic issues has four steps: identify issues, analyze potential impact on business, formulate strategies, and implement policy solutions. (SK)

A research review identified findings about the financial analysis method, forecasting of the financial benefits of human resource development (HRD), and recent financial analysis research: (1) HRD embedded in a performance improvement framework yielded high return on investment; and (2) HRD interventions focused on performance variables forecast…

Action learning is the primary influence on British human resource development (HRD). However, action learning does not readily acknowledge that individual identity is shaped by events outside the organization as much as within it. Thus it does not view human beings as human "becomings," a view that supports HRD as a strategic process…

A review of studies (1982-92) that made cross-cultural comparisons found human resource development (HRD) and related roles are interpreted differently; HRD is supported to varying degrees in different cultures; transfer of managerial and HRD techniques is subject to country differences; and cultural factors influence management models, career…