Discusses the application and use of a microcomputer-assisted reference statistics procedure which allows for customized programs to be designed and determined by local, unique research objectives, service demands, and the ultimate use of the recorded data. A literature review of the development and use of reference statistics is included. (EM)

Discusses the current and future status of printed books in light of rapidly progressing technology. Topics discussed include the digital electronic medium (DEM); electronic books and the electronic library; the decline of libraries and books; databases; reactive media, including television and video; interactive multimedia, including…

Discussion of online help systems in online public access catalogs (OPACs) focuses on a study that evaluated the online help system for the NOTIS (Northwestern Online Total Integrated System) OPAC. Features of the system reviewed include online functions; training features; general interface features; access points; and message content and display…

Discusses the introduction and evolution of the term "global village" by author Marshall McLuhan, and presents findings from literature that associate libraries and education with society's technological advancements such as telecommunication and computerized services. Examines the role of libraries, librarians, commerce, and global…