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Kaufman, Roger; Bowers, Dennis – Performance and Instruction, 1990
Examines the differences between needs assessment and needs analysis as part of the larger process of identifying and resolving problems and opportunities. Proactive and reactive planners are discussed, a system approach is compared with a systems approach, and steps in a systems approach are identified. (10 references) (LRW)
Descriptors: Evaluation Methods, Needs Assessment, Problem Solving, Systems Approach
Kruger, Michael J. – Performance and Instruction, 1986
Explores implications of subjective factors that influence rating processes upon which formal performance appraisal systems are based and presents a strategy for addressing this problem which utilizes the critical incident method to focus objectively on employee behavior. A performance feedback worksheet to be utilized with this appraisal method…
Descriptors: Behavior, Critical Incidents Method, Evaluation Methods, Job Performance