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Alderman, Lyn; Towers, Stephen; Bannah, Sylvia – Quality in Higher Education, 2012
In recent times, higher education institutions have paid increasing attention to the views of students to obtain feedback on their experience of learning and teaching through internal surveys. This article reviews research in the field and reports on practices in other Australian universities. Findings demonstrate that while student feedback is…
Descriptors: Higher Education, Student Attitudes, Foreign Countries, Feedback (Response)
Szanto, Tibor R. – Quality in Higher Education, 2005
This paper reviews several cases of external evaluations of external quality assurance (EQA) agencies. The characteristics, methodology and findings of six such evaluations from three continents are discussed and similarities and differences are analysed. The lessons drawn from these six cases show that external evaluation of agencies is a…
Descriptors: Quality Control, Evaluation Methods, Higher Education, Educational Quality