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Simmons, Randall C. – RQ, 1985
Discussion of the homeless in American public libraries focuses on harmless individuals who may be considered nuisance by library staff/patrons. Highlights include literature about problem library patrons, national problem, social issues, major themes (offense to others and library staff, balancing rights, and elitism), and implications for…
Descriptors: Behavior Problems, Homeless People, Library Administration, Library Personnel

Blazek, Ron; Parrish, Darlene Ann – RQ, 1992
A search of "Library Literature" and "Library and Information Science Abstracts" yielded 49 articles published in the 1980s on librarians' burnout. Content analysis techniques were used to identify relevant factors and variables. Findings indicate stress crosses all types of libraries, appears more prevalent for reference…
Descriptors: Burnout, Content Analysis, Librarians, Library Administration

Cornick, Donna; Owen, Willy – RQ, 1988
Presents a model that can accommodate staff preferences when determining a reference desk schedule using a microcomputer, the Lotus 1-2-3 spreadsheet software, and the linear programing software LP83. (eight references) (MES)
Descriptors: Academic Libraries, Computer Software, Higher Education, Library Administration

Miller, Constance; And Others – RQ, 1985
Seven articles on library reference services highlight reference obsolescence in academic libraries, major studies of unobtrusive reference tests, methods for evaluating reference desk performance, reference interview evaluation, problems of reference desk control, online searching by end users, and reference collection development in…
Descriptors: Interviews, Librarians, Library Administration, Library Collection Development