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Measures of Consumer Satisfaction in Social Welfare and Behavioral Health: A Systematic Review
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Fraser, Mark W.; Wu, Shiyou – Research on Social Work Practice, 2016
This article reviews the origins, conceptual bases, psychometric properties, and limitations of consumer satisfaction measures in social welfare and behavioral health. Based on a systematic review of research reports published between 2003 and 2013, we identify 58 consumer satisfaction measures. On average, these measures have acceptable…
Descriptors: Mental Health, Consumer Economics, Psychometrics, Predictive Validity
A Review of Information and Communication Technology Enhanced Social Work Interventions
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Chan, Chitat; Holosko, Michael J. – Research on Social Work Practice, 2016
Objectives: Information and communications technology (ICT) has impacted almost all human service disciplines and currently is evolving in social work. This study provides a systematic review of ICT-enhanced social work interventions, with particular reference to their intervention fidelity (IF), validity, and the role of ICT in the helping…
Descriptors: Social Work, Information Technology, Intervention, Journal Articles
Child and Adolescent Behaviorally Based Disorders: A Critical Review of Reliability and Validity
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Mallett, Christopher A. – Research on Social Work Practice, 2014
Objectives: The purpose of this study was to investigate the historical construction and empirical support of two child and adolescent behaviorally based mental health disorders: oppositional defiant and conduct disorders. Method: The study utilized a historiography methodology to review, from 1880 to 2012, these disorders' inclusion in…
Descriptors: Children, Adolescents, Behavior Disorders, Reliability