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Stefan de Jong; Cay del Junco – Studies in Higher Education, 2024
Changing relationships between government and the higher education system have created a wide range of new tasks within universities. Many have been adopted by an emerging workforce known alternately as professional, non-academic, or support staff. Its rapid growth has sparked a debate about 'administrative bloat'. We aim to move beyond this…
Descriptors: Knowledge Management, Higher Education, Professional Personnel, College Faculty