Prior to improving volunteer services, a leisure agency should have a realistic expectation of the desired accomplishments, both in individual and organizational terms. A systems approach to volunteer management is discussed that includes the components of planning and coordination; recruitment and orientation; training and placement; and…

This paper examines current issues in supported employment in the areas of assessment, job analysis, instructional technology, and management. How supported employment can be implemented more effectively is discussed along with areas in which further policy implementation and research are needed. (Author/DB)

The current conceptualization in the mental retardation-developmental disability field regarding quality of life, quality enhancement, and quality assurance is summarized. Implications of these issues for program planning and evaluation are discussed, with attention to management and a framework for quality assurance. (SLD)

This handbook discusses the use of distance education for teacher training and examines the case for and against distance teaching; its organization; the development, production, and distribution of distance-teaching materials; tutoring and counseling; and the monitoring and evaluation of finance and resources. Distance teaching is defined as the…

The monograph examines educational services for gifted and talented children in Australia. Issues in the definition and identification of giftedness are examined, including the difficulties of evaluating potential, the effects of minority group culture upon identification, and the problems of underachievement. Issues and options in educational…

One of a series of guides on implementing the Americans with Disabilities Act (ADA), this guide focuses on the relevance of total quality management (TQM) principles to the ADA. First, the guide briefly explains both the ADA and TQM. Next, "reasonable accommodation" under the ADA is discussed and suggestions for using TQM to help…