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Craig, John S. – Journal of Educational Technology Systems, 1994
Discussion of computer-related anxiety and stress focuses on how management, system designers, and technical communicators can help users relieve stress when using computers. Highlights include a review of relevant research; issues for management; systems design, including needs assessment and standards; and instructional design, including…
Descriptors: Administrator Role, Adult Learning, Adult Students, Computer Anxiety

Coyle, Linda M.; Witcher, Ann E. – Urban Education, 1992
A review of the literature on school effectiveness identifies elements at the system level and the building level that contribute to effectiveness. The literature also provides diagnostic tools for evaluating one of the most important components of school effectiveness, school culture and climate. (SLD)
Descriptors: Academic Achievement, Administrator Role, Educational Assessment, Educational Environment