This paper reviews knowledge management in the context of a franchise business operation, with a focus on tacit knowledge barriers. In a franchise organization, the transfer of knowledge occurs on multiple levels and has an added level of complexity because of the number of partners and relationships. Tacit knowledge transfer should occur…

Popular and applied business literature related to self-improvement is reviewed in this working paper, one of eight which provide background information for the staff of the Skills Essential to Learning Television Project (a multi-level series of video and print resources for classroom use). A review of theories of time management in section I…

The booklet lists and analyzes documents related to citizenship education from four sectors of society: business and industry, education, labor, and the voluntary sector. They were selected on the basis of their utility in providing an understanding of citizen education, and their influence on existing programs. Citizenship education is defined as…