Discusses general issues involved in conflict management and provides more specific examples of conflict management in libraries. Causes of conflict are considered, including organizational structure, departmentalization, performance appraisal, poor communication, and technological change; and methods of dealing with conflict are described,…

Focuses on failure of libraries to study or publish comparative costs of cataloging before and after automation. Discussion covers current situation; coping with change; MARC and Anglo-American Cataloging Rules Revised solutions (Library of Congress (LC) revisionary practices, Dewey classification changes, LC subject headings); and question of…

Reviews the literature on academic library reference service, and examines changes in the traditional reference desk model. Based on the review from the perspectives of managers, librarians, and users, new research directions are proposed in which users' information-search processes and librarians' intervention in reference service are integrated.…

Discusses changes taking place in the library systems of Hungary, the Czech Republic, and Slovakia. Topics reviewed include the influence of Soviet Russian library theory and practices; decentralization of library administration; library finances; library education; library employment; library technology; and censorship and collection policies.…

Considers probable societal changes in the United States between now and the year 2000, including cultural pluralism, an increasingly older population, increased variety in the configuration of households, changes in the workforce, globalization, and shifts in education. Changes in libraries and in library and information science education are…