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Download full textClayton, Berwyn; Roy, Sue; Booth, Robin; House, Robyn – National Centre for Vocational Education Research (NCVER), 2004
This report provides a literature review and history of approaches to quality assurance of assessment in the vocational education and training (VET) sector in Australia and overseas. It also examines eight potential models that can be used by individual or groups of assessors within a training organisation. The models include a diagnostic…
Descriptors: Foreign Countries, Quality Control, Vocational Education, Educational Quality
Peer reviewedAluri, Rao – RQ, 1993
Discusses the evaluation of library reference service; examines problems with past evaluations, including the lack of long-term planning and a systems perspective; and suggests a method for continuously monitoring and improving reference service using quality improvement tools such as checklists, cause and effect diagrams, Pareto charts, and…
Descriptors: Charts, Check Lists, Diagrams, Evaluation Methods
