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Competence in Communicating: A Taxonomy, Review, Critique, and Predictive Model.
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Spitzberg, Brian H. – 1981
The construct of competence in interpersonal communication is conceptually refined in this paper, which first provides an extensive review and evaluation of the conceptual and empirical literature concerning competence and discusses a new taxonomy of competence constructs. The paper then offers a three-component model of relational competence that…
Descriptors: Classification, Communication Research, Communication Skills, Evaluation Criteria