Descriptor
College Libraries | 2 |
Evaluation Methods | 2 |
Higher Education | 2 |
Business Administration | 1 |
Classification | 1 |
Databases | 1 |
Library Catalogs | 1 |
Library Services | 1 |
Mathematical Formulas | 1 |
Online Catalogs | 1 |
Online Searching | 1 |
More ▼ |
Publication Type
Information Analyses | 2 |
Journal Articles | 2 |
Guides - Non-Classroom | 1 |
Reports - Descriptive | 1 |
Reports - Research | 1 |
Education Level
Audience
Location
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating

Brown, Janet Dagenais – College and Research Libraries, 1994
Discusses how to improve library reference service, especially the effective delivery of accurate answers, based on a program at Wichita State University (Kansas) that used concepts of quality from business and organizational management. Topics addressed include customers and customer service, and methods of reference service evaluation. (Contains…
Descriptors: Business Administration, College Libraries, Evaluation Methods, Higher Education

Larson, Ray R. – Journal of the American Society for Information Science, 1992
Discusses subject searching problems in online library catalogs; explains advanced information retrieval (IR) techniques; and describes experiments conducted on a test collection database, CHESHIRE (California Hybrid Extended SMART for Hypertext and Information Retrieval Experimentation), which was created to evaluate IR techniques in online…
Descriptors: Classification, College Libraries, Databases, Evaluation Methods