This study focused on how CD-ROM systems were being used in a college library and training users had received or assistance they required. Patrons completed surveys and librarians logged assistance requests to determine the level of assistance needed for CD-ROM workstations. Results showed most patrons need assistance from librarians even for…

This is the final report of a 2-year project that evaluated a formal information literacy instruction program at Cornell University's Mann Library (New York). An evaluation study surveyed graduates of Mann Library's instruction program to determine which skills were retained by students and were useful in their careers after graduation; in…