In an effort to establish the domain of organizational communication (OC), this paper defines variables, presents models of their relationships, explains the three dominant approaches to OC, and proposes ways to test their competing claims. Having defined characteristic, causal, and result variables, the paper stresses the importance of…

This paper contains an examination of equity theory, which is based on the assumption that when a state of equity exists in an exchange situation, there is a perceived balance between the effort and reward ratios of the individuals involved in the exchange. The paper offers a rationale for examining equity theory in a communication context,…

Noting that considerable research has been conducted in the area of political communication, this paper points out that little attention has been given to direct legislation techniques--means by which citizens participate in the legislative decision making process. To establish a rationale for the study of direct legislation efforts, the paper…

Notes that the primary arbiters of acceptable behavior in informal social conversation are authors of works on etiquette, and that their rules and taboos reflect and shape conversation in the social era in which they appear. Describes behavior books for adults and children in the first half of the eighteenth century in the United States. (SKC)

Argues that perceived understanding underlies two important dimensions of organizational effectiveness: consideration and initiation of structure. Describes the Perceived Understanding Instrument and explains how it can be used to identify specific verbal and nonverbal communication behaviors that influence organizational effectiveness. (JD)

Drawing upon the philosophical and technical frameworks of discourse analysis, this paper suggests the rules governing linguistic choices in constructing negotiation. First, it clarifies the philosophical assumptions underlying different approaches to analysis, specifying a conceptual focus, particularly with regard to the situation and the…

Critical Incident Technique (CIT) involves the collection of real-world examples of behavior that characterize either very effective or very ineffective performance of some activity. The principal advantage of the CIT is that it generates data based on actual behavior rather than on a particular researcher's subjectivity. The CIT has much to offer…

Defining interpersonal orientations as the characteristic and consistent ways in which individuals interact with others, this paper examines various conceptualizations and theories regarding such orientations in order to discover how they affect interpersonal communication. In particular, the paper (1) reviews work concerning psychological types;…

To obtain a comprehensive understanding of the nature of deception and how it functions in interpersonal relationships, this paper explores deception as a valid and essential part of human interaction processes. The paper includes an in-depth review of social science literature on deception, specifically, R. E. Turner, C. Edgley, and G. Olmstead's…

This paper seeks to integrate some ideas from family systems theory and attachment theory within a theory of public opinion and social movement. Citing the classic "The Authoritarian Personality," the paper states that the first authorities children know, their parents or other caregivers, shape children's attitudes toward all…

Film audience research complements institutional research, verifying scholarship on the meanings films have to viewers and providing broad-based explanations of film images. Most important, such research focuses on the decision and motivation processes people use before they set foot in the movie theater, thereby helping to construct a context…

Reviews recent research on mother-infant communication that takes into account both the infant's and parent's influences in interactions. Topics discussed include varieties of infant communications, cross-cultural research, the beginnings of communication patterns, assessment of communication effectiveness, and sequelae of differing mother-infant…

Noting that the informal communication network or grapevine plays an important role in organizational functioning, this paper reviews research focusing on organizational grapevines from the communication, organizational psychology, and management literature. Among the issues discussed in the review are (1) the speed and accuracy of the grapevine,…

A literature review of communications, psychological, physiological and other sociobehavioral research literature reveals a number of paradoxes regarding the emphasis by information gatekeepers, media, and audiences on messages that are negative, critical, pessimistic, conflict-and-tension-producing, skeptical, punitive, threatening,…

Although inconsistent, research findings indicate that men and women self-disclose differently in terms of depth and frequency and interpret disclosures differently during varying stages of their relationships. A review of the literature concerning communication within stable, enduring relationships reveals that, overall, there are no apparent sex…