This paper points out that the available research on communication rules tends to be descriptive (or humanistic) in nature and characterized by a conspicuous absence of prediction along with experimental methods and parametric interpretations of social behavior. The paper first argues that current scientific methodology is consistent with a…

Examines research from several fields and evaluates techniques for managing discomfort when making presentations. (Written for business communication teachers and presentation-skills trainers in business.) (PD)

The phenomenon of crowd behavior at sports events is examined in this paper. Previous treatments of why spectators enjoy watching sports events are examined, showing that these studies have largely ignored the potential role of intraaudience influence processes. A brief literature review notes the role of feedback between the communication event…

Recent social scientific interest in juror selection has advanced the "voir dire" (jury selection) process beyond Clarence Darrow's formula for choosing a jury likely to be sympathetic to his client. From a communication perspective, generalization to different cases in different sections of the country and under different conditions…

This paper proposes the use of interaction process analysis to study negotiation behaviors. Following a review of current literature in the field, the paper presents a theoretical framework for the analysis of both labor/management and social negotiation processes. Central to the framework described are two systems of activities that together…

A review of communication research was conducted to (1) describe and clarify the nature of empathy, (2) investigate the construct of assertiveness, (3) posit a possible relationship between empathy and assertiveness, and (4) provide possible suggestions for future research. The literature indicates that conceptualizations of empathy primarily…

A literature review of communications, psychological, physiological and other sociobehavioral research literature reveals a number of paradoxes regarding the emphasis by information gatekeepers, media, and audiences on messages that are negative, critical, pessimistic, conflict-and-tension-producing, skeptical, punitive, threatening,…

The four studies presented show how expertise, from the cultural-historical theory of activity, is constructed interactively in everyday problem situations. They also demonstrate that purely situational analyses of discourse are insufficient as attempts to explain expertise. The four studies are presented as individual chapters: (1) Expertise as…

Recent research on the role of personal space has demonstrated the effects of violating or not violating a spatial norm on the perceived persuasiveness, credibility, and attractiveness of the message source. The persuasive impact of personal space violations has been difficult to interpret because of the failure to effectively manipulate source…

Explores the rationale for the creation of the rumor control center and identifies the few valuable models found in the literature. Examines the usefulness of the center as an additional channel of communication and considers the desirability of using such a mechanism. Suggests an approach to teaching rumor control. (JMF)

The theoretical notions underpinning what stress is, where it is located, how it is thought to operate and with what sorts of consequences are the focuses of this paper. Beginning with a list of sources representing the medical/psychological model of stress, the paper then discusses this model, including how biologic stress is conceptualized by…

Currently researchers are reexamining the validity of viewing alcoholics outside of their most important social unit: the family. However, a review of the current research shows little directly addressing how communication patterns influence and possibly sustain alcoholic behavior within the family setting. One study suggests that alcoholism and…

Summarizes recent research examining the effectiveness and acceptability of teleconferencing as compared with face-to-face communication. Experiments have measured behavior as well as attitudes. (JMF)

Information processing, beliefs, and motivations can be coupled with the principle of causal attributions to provide a framework for assessing the causes to which individuals attribute their own behavior. For example, an elderly man who forgets to buy something at the store presents himself with an identity based on cultural stereotypes--in this…

The objective of this paper is two-fold. First, to address continued criticism of a general lack of attention to diverse aspects of family development due to continued reliance on traditional ways of assessing and conceptualizing family interaction. Second, to address recent recommendations to educate professionals who are capable of promoting…