Part of the Communications Design Center's (CDC) on-going research on communication and document design, this report emphasizes the importance of a multi-level computer help system that goes beyond simple command descriptions to include assistance with goals and strategies within the application domain--in this case, automated authoring. The help…

This paper examines the gap between the learning potentials that computers provide and the actual impact of computer use on learning and development. It is argued that the computer's unique potential is derived in part from four basic attributes: information, symbol systems, user activities, and relations with the user. It is hypothesized that…

America is shifting from an industrial age to a technological age, and educational observers are questioning the ability of our nation's schools to prepare its youth to deal with the changing nature of their country. With studies showing declining abilities among high school graduates in math competency, reading skills, and inferential reasoning…