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Direct linkKim, Soo Hyeon; Choi, Gi Woong; Jung, Yong Ju – Information and Learning Sciences, 2020
Purpose: This paper aims to investigate design principles for transforming existing making communities of practice within public libraries into online knowledge-building communities to support youths, families with young children and adult members' making and tinkering during COVID-19. Design/methodology/approach: Building upon C4P and connected…
Descriptors: Public Libraries, Library Services, Technology Integration, Computer Mediated Communication
Maloney, Krisellen; Kemp, Jan H. – College & Research Libraries, 2015
There has been longstanding debate about whether the level of complexity of questions received at reference desks and via online chat services requires a librarian's expertise. Continued decreases in the number and complexity of reference questions have all but ended the debate; many academic libraries no longer staff service points with…
Descriptors: College Libraries, Library Services, Reference Services, Questioning Techniques
Li, Judy – Journal of Library & Information Services In Distance Learning, 2014
Academic distance learning programs have gained popularity and added to the demand for online library services. Librarians are now conducting instruction for distance learning students beyond their traditional work. Technology advancements have enhanced the delivery mode in distance learning across academic disciplines. Online conference tools…
Descriptors: Distance Education, Educational Technology, Technology Uses in Education, Conferences (Gatherings)
