Globalization provides the contextual framework for cultural changes in the library user group. In order to be more effective, and realistically, more client-focused, the reference librarian is challenged to ask again "Who is my client?" in this changing context. This paper presents a positive and practical response to cultural change…

This book draws on an extensive literature review and personal experience to examine cross-cultural issues in the development of libraries for Arctic indigenous communities. Although the book highlights circumstances in Alaska, its geographical scope is circumpolar, including Canada, Greenland, and the former Soviet Union and present-day Russian…