This document, one of a series of reports examining the possible contribution of other disciplines to evaluation methodology, describes the major elements of general systems theory (GST), cybernetics theory (CT) and management control theory (MCT). The author suggests that MCT encapsulates major concerns of evaluation since it reveals that…

In the past several years, evaluation researchers and practitioners have become concerned about the apparent failure to utilize evaluation information. A simplified model of decision making is presented, in which the decision maker is confronted with a situation requiring a choice, generates potential solutions, assesses the probabilities that a…

Before communicating any information, institutional researchers should answer four diagnostic questions: Who's asking? What for? What's the proper medium? What happens next? (MSE)

The conceptual implications of various alternatives to the classic model of rational decisionmaking are explored, in order to note the radically different roles that information plays in different kinds of organizational settings. Examples are drawn from cases illustrating the different uses of information, showing some of the important costs and…

It is critical for schools and districts engaged in a comprehensive school-reform process to develop a schoolwide or districtwide strategy, one that affects teaching and learning, governance, and professional development. Researchers studying school-reform processes have noted that different types of models suit different schools differently.…

The effective communication of desired information between the generator and the user requires one to accommodate variances in decision-making style, behavior, and context. The premise that decision making in organizations follows the classic rational model is discussed. (Author/MLW)

Describes the information environment of managers by presenting a model and by reviewing pertinent literature. Structural components of the model include general managerial behaviors, management roles, managerial activities, decision making, problem dimensions, and characteristics of the person and of the organization. (Contains 192 references.)…

Guidelines to facilitate the assessment and development of educational leadership decision-making skills are presented in this paper. Included are a review of traditional and contemporary concepts of the decision-making process, identification of appropriate techniques, and an analysis of four contemporary decision-making models by Thompson,…

Evaluation research should be viewed as the source of knowledge on two levels: (1) how evaluation studies utilize results, and (2) how the knowledge that was evaluated is utilized. The purpose of this document is to systematically examine the literature pertinent to the utilization of evaluation results. The impetus for legitimization of…

Through a discussion of research on institutions using computer-based planning models, this question is addressed: How does the institutional decision maker make decisions using state-of-the-art computing tools without neglecting nonquantitative realities? (MSE)

Examines the conceptual framework of bipolar models of social knowledge use that are transactions between knowledge producers and decision makers. Topics discussed include methodological consequences of bipolar models; levels of validity in social research; social contexts of choosing models for social research; and views on the practice of…

The concept of knowledge utilization and the nature of practical decisions are analyzed to investigate how research knowledge and effective teaching practice are related. It is argued that the personal commitments of teachers, common sense, and normative requirements can also be valid bases for action. The author points out that an over-reliance…

The monograph summarizes findings from two research areas: teacher effectiveness and teacher decision making practices. Paradigms for research on teaching, characteristics of an effective teacher, generalizations about teachers' decision making, decision making models, and the relationship of teacher self-efficacy and teacher behaviors are…

The Multilevel Evaluation Systems Project is exploring the requirements for information systems that could help teachers and administrators sort through, analyze, and apply comprehensive information about their students, community, instructional processes, and outcomes to improve their schools. Toward this end, a multi-disciplinary literature…

Research on variables that may bias student ratings of faculty have found them generally insignificant, but students do rate differently by academic field. The real problem arises from not knowing why this occurs. Institutions and individuals should decide how they will take these differences into consideration when interpreting student ratings.…