This paper provides a synthesis of the literature on the role of benchmarking, with a focus on its use in the public sector. Benchmarking is discussed in the context of quality systems, of which it is an important component. The paper describes the basic types of benchmarking, pertinent research about its application in the public sector, the…

Two recent reports (Boyer's "High School" and Goodlad's "A Place Called School") on the current state of U.S. education and the goals and means of improving it are discussed. It is concluded that public policy must match the needs expressed in these and other reports on education, and that it is critical to support the teacher and humanize…

This paper examines how the concepts of strategic planning, assessment, and Total Quality Management fit together and relate to one another in the field of higher education. Central to the explanation of how these topics are related is the Japanese philosophy of Kaizen, a driving force behind the quality improvement movement in that country. The…

Describes the Quality 2000 Advancing Early Care and Education Initiative whose purpose is to address the quality crisis in early childhood education. Details eight areas of improvement and recommendations: (1) quality; (2) results; (3) family engagement; (4) staff credentialing; (5) staff training; (6) licensing; (7) funding; and (8) governance…

This book provides an overview of vocational-technical education and training (VTET) in the 10 member countries of the Southeast Asian Ministers of Education Organisation (SAMEO). The book begins with an introduction explaining the objectives and methodology of the cooperative research project on which the study was based. Each of the 10…