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Johansen, Robert; Vallee, Jacques – 1976
This paper describes the design of a project to evaluate the impact of computer conferencing on the productivity-related work patterns of scientists, and to determine whether they will use the network this technology makes available to them. Literature relevant to this research problem is reviewed, drawing primarily from small group research on…
Descriptors: Evaluation Methods, Information Networks, Organizational Communication, Productivity

McClure, Charles R. – Library Trends, 1994
Provides an overview of the importance of user-based evaluations of networked information services; reviews data collection techniques that provide a user perspective when assessing networked information services, including focus groups, user logs, interviews, observation, and surveys; and offers practical suggestions and guidelines for using such…
Descriptors: Computer Networks, Data Collection, Evaluation Methods, Focus Groups