Several studies with quantitative, qualitative or theoretical approaches have been carried out, focusing on the application of the Balanced Scorecard (BSC) in the educational sector. However, despite the literature on the subject, it is difficult to draw an overview of the use of the BSC in this sector. In order to fill this gap, our research…

Discussion of summative evaluation focuses on eight steps involved in the planning process. Topics discussed include client commitment to evaluation; evaluating the training organization; evaluating management training, including appropriate evaluation strategy; institutionalizing the evaluation process so it becomes normal operating procedure;…

Now that educational reform has targeted principal performance as a key to school excellence, methods and procedures for evaluating these administrators have become an increasing concern. Current studies suggest that evaluation practices used in many districts are ill-suited to improving principals' performance and professional competence. Many…

Reviews the history and theory of evaluation of management training and development. Assesses the state of the art of evaluation techniques and instruments, discussing how the focus, scope, and purpose of evaluation affect the choice of method. Presents a systematic model of evaluation and a model of results-oriented human resource development.…

As part of the Research-Based Training for School Administrators Project at the University of Oregon, this scripted material was prepared for use by school administrators giving presentations in Project Leadership workshops. Project Leadership uses networking and administrator-led workshops to disseminate research results and state-of-the-art…

This overview serves as an introduction to a series of ten curriculum modules that comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. The overview was designed to provide a generalized discussion of the field of government policy/program analysis and evaluation. The training program…

Financial analysis techniques are tools that help managers make sound financial decisions that contribute to general corporate objectives. A literature review reveals that the most commonly used financial analysis techniques are payback time, average rate of return, present value or present worth, and internal rate of return. Despite the success…

Needs and methods for the evaluation and development of higher education administrators are reviewed in this monograph. Three major reasons for evaluation are cited: external and internal pressure, improvement of performance of individual administrators, and improvement of performance of the institution. Different approaches to evaluation are…

Recent Australian research provides a solid body of evidence that training investments can yield very high levels of returns for firms across a range of sectors. It highlights these important factors about returns on investment (ROI): ROI come in many forms; immediate ROI are highest when training is highly focused; measuring ROI is not always…