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Measure for Measure: A Post Modern Critique of Performance Measurement in Libraries and Information Services.
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Cullen, Rowena – 1998
Taking a post-modern approach, this paper addresses the relevance of measurement and evaluation of libraries and information services. The following topics are discussed: (1) past and present approaches to performance measurement, including origins of measurement and landmarks of the past; (2) a conceptual framework for evaluation, including a…
Descriptors: Academic Libraries, Classification, Evaluation Criteria, Evaluation Methods