This article reviews the impact of the COVID-19 pandemic on key elements of transnational higher education (TNHE) in science, technology, engineering, and mathematics (STEM) disciplines. The challenges faced by mentors and mentees across the pre-, mid-, and post-pandemic periods in relation to teaching methods, learning outcomes, assessments, and…

Reporting standards and critical appraisal tools serve as beacons for researchers, reviewers, and research consumers. Parallel to existing guidelines for researchers to report and evaluate group-comparison studies, single-case experimental (SCE) researchers are in need of guidelines for reporting and evaluating SCE studies. A systematic search was…

This article describes two recent efforts to rank the quality of higher education institutions in Australia and New Zealand. After a brief discussion of goals, methods, and results, the author evaluates each ranking using the following questions: Does this methodological approach achieve its objective? Can other countries use the methodology by…

This paper reviews several cases of external evaluations of external quality assurance (EQA) agencies. The characteristics, methodology and findings of six such evaluations from three continents are discussed and similarities and differences are analysed. The lessons drawn from these six cases show that external evaluation of agencies is a…

This paper reviews the literature on consumer involvement in dental quality assessment, argues for inclusion of this information in quality assessment measures, outlines a conceptual model for measuring dental consumer quality assessment, and presents data relating to the development and validation of an instrument based on the conceptual model.…

This report provides a literature review and history of approaches to quality assurance of assessment in the vocational education and training (VET) sector in Australia and overseas. It also examines eight potential models that can be used by individual or groups of assessors within a training organisation. The models include a diagnostic…

Advantages and disadvantages to various methods of assuring quality and accountability in community mental health centers are discussed. Examples are external structure review, peer monitoring, and site visitation. (LAB)

Review of methodology for assessing the employment "success" of higher education graduates finds that graduate and employer surveys generally to do not serve this purpose well. It finds, however, that despite substantial methodological problems, institutions can implement expert guidance to obtain targeted feedback related to…

Refereeing describes the process by which an independent expert assists a journal editor in evaluating materials submitted for publication. Discusses the history, purposes, and criticisms of refereeing, as well as technical aspects that include standards, rejection rates, interrater reliability and bias, the referees, ethics and malpractice,…

Global organizations with personnel in India rank innovation as a primary workforce development objective to stay competitive in the global market (NASSCOM, [2007]). This analysis reviews relevant literature for evidence of cultural factors that stand in the way of innovative performance in Indian personnel and discusses implications for the…

The current conceptualization in the mental retardation-developmental disability field regarding quality of life, quality enhancement, and quality assurance is summarized. Implications of these issues for program planning and evaluation are discussed, with attention to management and a framework for quality assurance. (SLD)

Reports on the system by which Nigerian journalism students must qualify to receive their degrees. (RL)

Discusses how to improve library reference service, especially the effective delivery of accurate answers, based on a program at Wichita State University (Kansas) that used concepts of quality from business and organizational management. Topics addressed include customers and customer service, and methods of reference service evaluation. (Contains…

Purpose: To deepen the understanding and to encourage further research on leadership best practices for sustaining quality improvement in UK higher education institutions (HEIs). Design/methodology/approach: The literature on leadership provides the theoretical context for the survey of quality managers from 42 UK HEIs. A mix of questionnaires,…

Explores the idea of quality, what it means to educators (student affairs professionals in particular), and the role assessment plays in measuring quality. Examines how assessment is used within Total Quality Management to measure quality from a customer perspective; compares such assessments to traditional evaluative methods. (RJM)