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Glynn, Thomas J. – 1980
Most current theories about consultation may be subsumed under two models. In the purchase model, an organization defines its problem and hires a consultant. In the doctor- patient model, a consultant diagnoses an implied need and suggests remediation. A third approach, process consultation, recognizes the value of the clients' expertise in…
Descriptors: Change Agents, Change Strategies, Consultants, Consultation Programs