Introduction: The rapid growth of the Internet has modified the boundaries of information acquisition (tracking) in environmental scanning. Despite the numerous advantages of this new medium, information overload is an enormous problem for Internet scanners. In order to help them, intelligent agents (i.e., autonomous, automated software agents…

The research literature is rich on innovations in R&D-specific organizations and provides useful information on support systems and other organizational features associated with such specialized organizations. An implied assumption of many studies is that R&D exists as an independent entity, without controls or influences from the other…