There has been much talk about libraries, including public libraries, being uniquely positioned to act as key agents for developing the critical skill of information literacy in their communities. Yet there is a notable lack of literature addressing information literacy and the public library, especially when compared to the volume of material on…

Major literature is reviewed in the course of describing and assessing the role of operations research (OR) in educational administration. Increased use of OR approaches in education and a compounding of the present disagreement about the application and potential of OR are forecast. (MJL)