This article reviews the impact of the COVID-19 pandemic on key elements of transnational higher education (TNHE) in science, technology, engineering, and mathematics (STEM) disciplines. The challenges faced by mentors and mentees across the pre-, mid-, and post-pandemic periods in relation to teaching methods, learning outcomes, assessments, and…

This paper aims to extend existing theorisations around the notion of public narratives by analysing their regulatory effects under intensified market conditions. My analysis suggests that public narratives constitute a liminal space, one that it is not exclusively real or imaginary, factual or normative, but that simultaneously affects and is…

External quality audits are now being used in universities across the world to improve quality assurance, accountability for quality education and transparency of public funding of higher education. Some countries such as Australia, New Zealand, United Kingdom, Sweden and Denmark have had external quality audits for more than a decade but there…

This article undertakes a review of Australian and international literature and higher education policy in response to the changing nature of university academic boards (also known as academic senates or faculty senates). It shows that governance has become an issue for both the state and for universities and that within this context risk…

Almost a decade ago, online education unabashedly entered the realm of higher education, and since then the proliferation of distance learning and technology use has dramatically altered the landscape of colleges and universities. Parallel to the surge in distance education have been extensive efforts to ensure quality control for the new…

This article describes two recent efforts to rank the quality of higher education institutions in Australia and New Zealand. After a brief discussion of goals, methods, and results, the author evaluates each ranking using the following questions: Does this methodological approach achieve its objective? Can other countries use the methodology by…

This paper reviews several cases of external evaluations of external quality assurance (EQA) agencies. The characteristics, methodology and findings of six such evaluations from three continents are discussed and similarities and differences are analysed. The lessons drawn from these six cases show that external evaluation of agencies is a…

The title of this document is a deliberate play on the title of the biennial reports on the progress of Bologna produced by the European Students' Union, "Bologna With Student Eyes." It is a way of paying tribute to student involvement in the Bologna reforms, and marking a parallel student working participation in the state system…

Policy formulation and implementation is a highly contested domain within the South African Higher Education landscape. This contestation can be attributed to the lack of wide stakeholder involvement and the architecture of the policy-making process. The contestation is also born of an absence of a systemic monitoring and evaluation mechanism to…

Purpose: To analyze the main elements of continuous improvement (CI) in higher education and the concerns of academia's stakeholders in the implementation of such an approach. Suggests guidelines for the development of a culture more receptive to the implementation and maintenance of a CI approach in higher education. Design/methodology/approach:…

Purpose: This study investigates how the increased use of part-time and nontenure-track instructors may result in grade inflation. Design/methodology/approach: This research uses ten years of registrar data at a Midwest State (USA) institution to perform a multiple regression grade analysis. Findings: Evidence is found that part-time and…

This article introduces a series of papers describing different approaches to quality assurance and evaluation in higher education, focusing on the Finnish approach to governance and evaluation which has moved from detailed control to outcome targeting accompanied by a strong reliance on the capacity of institutions to evaluate themselves. (JDD)

Explores issues related to quality in document design. Gives an overview of the quality movement, discusses alternative definitions of quality, analyzes dominant approaches to measuring quality, presents results of a survey showing that consumers value quality in document design, offers examples showing that it is cost effective, and appends an…

Reviews quality assurance and quality control procedures of the main requirements affecting United Kingdom medicine, pharmacy, law, accountancy, architecture, and structural engineering. Provides a taxonomy of different forms of quality maintenance and offers comparative material which may be of interest and relevance to academic readers. (EV)

Reviews the literature on developments in quality assurance in European higher education over the last decade. Applies the metaphor of sub-atomic structure to order the literature, moving from publications closely related to the practice of quality assurance methods to more theoretical publications. Identifies some seminal publications as…