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Marsh, Stephen; Dibben, Mark R. – Annual Review of Information Science and Technology (ARIST), 2003
Discusses the notion of trust as it relates to information science and technology, specifically user interfaces, autonomous agents, and information systems. Highlights include theoretical meaning of trust; trust and levels of analysis, including organizational trust; electronic commerce, user interfaces, and static trust; dynamic trust; and trust…
Descriptors: Computer Interfaces, Information Science, Information Systems, Information Technology