Characteristics of a decision support system (DSS) and factors that influence system design are described, along with a decision support database at the University of Missouri-Columbia. Reasons that the institutional research office is in a unique position to support decision-making are identified. A review of the literature of DSS briefly covers…

The use of computerized decision support systems in higher education for making tactical institutional decisions is reviewed, with attention to the kind of administrative problems that lie somewhere between programmed to nonprogrammed decisions and require a combination of computer support and administrative judgment. (MSE)

Institutional strategic decisions require the participation of every individual with a significant stake in the solution, and group decision support systems are being developed to respond to the political and consensual problems of collective decision-making. (MSE)

In the context of decision support systems (DSS) use, four perspectives on evaluating decisions (consensual, political, empirical, and rational) and four models of organizational effectiveness (human relations, open system, internal process, and rational goal) are examined for their implications for DSS implementation and evaluation. (MSE)

The advent of decision support systems, specific computer applications for organizational decision-making, redefines the primary professional role of institutional researchers, but a more comprehensive understanding of organizational behavior and development is necessary for them to work well. (MSE)

It is suggested that much thought should be given to choosing an appropriate computer language for an institutional research office, considering the sophistication of the staff, types of planned application, size and type of computer, and availability of central programming support in the institution. For offices that prepare straight reports and…

Ideas that have been developed in the decision support systems (DSS) literature that seem particularly relevant to institutional research, planning, and analysis (IRPA) are reviewed. In addition, a survey of practitioners in Canadian universities that provides new information on the rapidly changing current state of information technology,…

Colleges and universities have begun to benefit from advancing technology. Considering the problems higher education faces and the potential that enterprise-wide information access offers, institutional leaders must look ahead and decide where to invest in information technology support to achieve maximum benefits in quality improvement and cost…

The importance of myth and ritual in understanding the use of computer simulators in higher education is considered. Myths are commonly held beliefs that maintain social solidarity and reduce ambiguity; rituals serve a similar function, but they involve actions in addition to words. Examples of common myths and rituals are used to illustrate the…