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Direct linkOsorio, Nestor L.; Droog, Alissa – New Review of Academic Librarianship, 2021
This literature review explores the impact of COVID-19 on reference and research services in academic libraries. The first half of the review identifies changes and initiatives during the previous ten years using meaningful examples of changes. Gathering information from listservs, conference schedules,trade publications, websites, and emerging…
Descriptors: Reference Services, COVID-19, Pandemics, Library Services
