Outlines a behavioral approach to information retrieval system design based on the derivation of a behavioral model of the information-seeking patterns of academic social scientists. The extent to which identified information-seeking characteristics are supported by existing systems is considered, and requirements for implementing these features…

Examines how users interact with text to devise a more effective information retrieval interface. Research in cognitive psychology and information science that relates to the use of metaphors and document categorization is reviewed, and an example of text organization and retrieval by historians is presented. (60 references) (LRW)

Describes a study at Louisiana State University that described the criteria mentioned by users evaluating the information within documents as it related to the user's information need situation. Implications for understanding the concept of relevance, for the design and evaluation of information retrieval systems, and for future research are…