Like many U.S. public libraries, Carnegie Library of Pittsburgh faces financial uncertainty. CLP asked RAND to identify critical factors that affect the library's financial stability and to develop a framework to assess how these factors can be managed to provide a more stable financial base. RAND researchers reviewed the literature and…

When resources are scarce, libraries have three basic options, which can be conducted in combination or separately, to bring them into balance: Seek additional funds, reduce expenses, and identify more efficient modes of operation. The authors explore whether, and if so how, the factors that consume or contribute resources--and the tradeoffs…

The authors have been involved in the design and delivery of several LIS training and education programs in Vietnam in recent years. This activity has led them to become aware of library developments and initiatives taking place within Vietnam, and of issues that will affect future development of the library and information industry. Some of these…

Presents conceptual framework for library and information science research and analyzes research methodology that has application for information science, using as example results of study conducted by authors. Rationale for use of qualitative research methods in theory building is discussed and qualitative and quantitative research methods are…

Describes a study that obtained assessments of the status of research in library and information science from leading researchers in the field. Five key issue areas affecting the status of research are identified and specific recommendations are offered to address these issues and improve the status of research in this area. (31 references)…

Discusses use of the grounded theory approach to derive models of the information-seeking patterns of academic researchers. The background to the development of qualitative approaches to information studies in the United Kingdom is described, and the results of four studies of the information-seeking patterns of researchers are outlined. (Contains…

This review of library reference service research, which focuses on the provision of information in response to questions, covers measurement of reference service, evaluation using unobtrusive techniques, online search services, information needs and uses, the process of asking and answering questions, and artificial intelligence. Eighty-four…

Seven articles on library reference services highlight reference obsolescence in academic libraries, major studies of unobtrusive reference tests, methods for evaluating reference desk performance, reference interview evaluation, problems of reference desk control, online searching by end users, and reference collection development in…

Most institutions of higher education have a mission that specifically addresses three areas: instruction, research, and service. The repertoire of activities and the complexity of the goals of the University Library mirror the goals of the institution, the academic units, and the faculty. The clients of the library are the students, the faculty,…