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Schwartz, Charles A. – College and Research Libraries, 1986
Discussion of performance appraisal in nonprofit organizations and the difficulties involved in obtaining accurate job feedback examines four types of appraisal: behavioralism; minimal model; heuristic knowledge; and tacit information from in-house experimentation. Conclusions are drawn about the usefulness of these approaches and a suggestion for…
Descriptors: Behaviorism, Bias, Feedback, Interviews
Peer reviewed Peer reviewed
Burke, Ronald J.; And Others – Personnel Psychology, 1978
Eight performance review interview characteristics were related to seven interview outcomes. Two hundred seventy nursing personnel described their last review interview. Five of the interview characteristics were related to most of the outcomes. Implications are drawn for conducting performance appraisal interviews. (Author/SJL)
Descriptors: Conferences, Employee Attitudes, Employer Employee Relationship, Hospital Personnel
Peer reviewed Peer reviewed
Miller, Constance; And Others – RQ, 1985
Seven articles on library reference services highlight reference obsolescence in academic libraries, major studies of unobtrusive reference tests, methods for evaluating reference desk performance, reference interview evaluation, problems of reference desk control, online searching by end users, and reference collection development in…
Descriptors: Interviews, Librarians, Library Administration, Library Collection Development