Faced with intensified global education competition, universities and other Higher Education institutions are implementing Total Quality Management (TQM) to keep rivals at bay. Meanwhile, research interest in TQM in Higher Education is growing. This paper reviews the achievements and limitations of extant research on TQM in Higher Education, and…

This summary of Council for Educational Technology (CET) activities begins by describing supported self-study, which is offered to secondary school pupils so that they will become more actively involved in the learning processes; find their work more adaptable to their individual needs; and learn how to become more responsible for their own…

This discussion of educational decision making for the use of new information and communication technologies in elementary education focuses on the increase in home computers. Political and economic influences on German education are reviewed, as well as considerations relating to teacher qualifications and the teaching-learning interaction.…

This discussion of the use of images in learning processes focuses on recent developments in optical storage disc technology, particularly compact disc read-only (CD-ROM) and optical video discs. Interactive video systems and user interfaces are described, and applications in education and industry in the United Kingdom are reviewed. (Author/LRW)

Many organizations are not satisfied that their methods of evaluating training are rigorous or extensive enough to answer questions of value to them. Complaints about Kirkpatrick's popular four-step model (1959) of training evaluation are that each level is assumed to be associated with the previous and next levels and that the model is too simple…