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Direct linkNasim, Kanwal; Sikander, Arif; Tian, Xiaowen – Higher Education Quarterly, 2020
Faced with intensified global education competition, universities and other Higher Education institutions are implementing Total Quality Management (TQM) to keep rivals at bay. Meanwhile, research interest in TQM in Higher Education is growing. This paper reviews the achievements and limitations of extant research on TQM in Higher Education, and…
Descriptors: Global Approach, Total Quality Management, Educational Quality, Higher Education
Peer reviewedMuller, Dave; Funnell, Peter – Educational and Training Technology International, 1992
Discusses a concept of quality in vocational education and training in the United Kingdom that emphasizes the role of the learner in the learning process. Total quality management is described, criteria for quality in vocational education and training are suggested, and implications for National Vocational Qualifications (NVQs) are discussed. (12…
Descriptors: Criteria, Educational Quality, Foreign Countries, Learning Processes
