Examines the current state of cooperative reference services through a review of the literature and interviews with librarians involved in cooperative services. Topics discussed include the need for cooperative reference services; structure, staffing, and funding; the use of communications technology; and factors to consider in planning…

Librarianship is in a period of great transition. Expanding uses of information technology and a dramatically changing demographic and economic environment are forcing librarians to re-examine their profession and to ask questions about their future relevance and viability. Change is and should be viewed as an ongoing and critical component of…