This literature review explores the impact of COVID-19 on reference and research services in academic libraries. The first half of the review identifies changes and initiatives during the previous ten years using meaningful examples of changes. Gathering information from listservs, conference schedules,trade publications, websites, and emerging…

An increasingly complex and demanding research landscape has seen university libraries rapidly evolve their services. While research data management, bibliometrics, and research impact services have predominantly featured in the literature to date, the full scope of support libraries are currently providing to their institutions is unknown. This…

Purpose: This paper aims to present research on the assets of first-generation college students and offer asset-based practices that can be implemented to support students during emergency transitions. Design/methodology/approach: This paper reviews the literature related to first-generation college students and cultural wealth and then details…

As libraries of all types and sizes continue to re-envision themselves to remain relevant in a rapidly changing information landscape, the single service point is visible evidence of this effort. In a complex environment, combining formerly disparate functional or service units is for many libraries both an innovative and effective way to manage…

Gamification, the application of game elements to nongame contexts, was recently a subject of great interest in the library literature, inspiring a number of articles. That interest tapered off in tandem with gamification's wider decline, but signs point to its reemergence. Anticipating renewed interest in gamification, the authors reviewed the…

For nearly two decades, librarians have been noting and writing about transformational change in collection development and subsequently predicting future directions for libraries in terms of building digital collections. This paradigm shift caused by the incorporation of more and more electronic resources into existing library collections and…

The study's purpose was to investigate the views and opinions of librarians about the implementation of Web 2.0 technologies into library operations and services. The Delphi technique was chosen as the method of inquiry in this study, in which a group of panelists graded the desirability and probability of a list of statements. Thirty-nine…

Presents 12 articles that are abbreviated versions of presentations at the Wilson Symposium on the Future of Public Libraries. Highlights include rural library needs; community needs; librarians' role in planning for community change; cooperating to meet specialized needs; future staffing requirements; distance education; library technology; the…

The purpose of this study is to review and analyse historical research related to changes brought on by globalisation in Australian academic libraries. Using relevant literature, this study examines the role of academic librarians in internationalising their own experiences and perspectives for the purpose of improving library, instructional and…

Recovery of significant achievements by exemplary individuals and institutions in public education and librarianship informs our present understanding and motivates future efforts. This narrative history recounts some of the struggles and successes of a great city library when the very conception of a free, public library was still being defined.…

Based on experiences at Brandeis University libraries, and findings from management literature, a discussion (with figures) is presented on the challenges faced by libraries in integrating technology and information services. Reviews reasons why change is needed, examines information services as a team-based approach, and presents management…

The purpose of this research study was to investigate the development of school library media programs in the United States and the emerging roles of school library media specialists from a historical perspective and to make inferences about the future of the profession at the edge of the 21st century. The study was divided into six historical…

Globalization provides the contextual framework for cultural changes in the library user group. In order to be more effective, and realistically, more client-focused, the reference librarian is challenged to ask again "Who is my client?" in this changing context. This paper presents a positive and practical response to cultural change…

This paper discusses public libraries in the United Kingdom (UK) from a social and political point of view and examines race issues outside the UK. Part 1 addresses understanding race and class oppression, including moving away from a Eurocentric approach, features of racism, social and economic exclusion, the language of exclusion/liberation,…

Discusses operational, organizational, and technological developments that are transforming the workplace; describes the concept of knowledge worker and the information utility model; considers how these factors provide opportunities for library administrators and other information resource management professionals to improve user services; and…