Libraries hold large amounts of data, which can contribute to improvements in the quality of library services. Data resources of modern library have the characteristics of big-data, where library can use big-data methods to achieve reform and innovation, including resource transferring, resource utilisation, social identity, thinking innovation.…

In the changing landscape of libraries and the roles of librarians, the area of Research Data Management (RDM) is emerging with new opportunities and challenges. This literature review identifies the current levels of publication that deal with the relationship of the librarian and their role in the research data management process and provides an…

Currently "Big Data" is an emerging field that presents several Information Technology challenges regarding the capture, storage search, structure, and visualization of this data. The real challenge for organizations is to find ways to extract value from it and provide better services to their clients. The data generated in academic and…

An increasingly complex and demanding research landscape has seen university libraries rapidly evolve their services. While research data management, bibliometrics, and research impact services have predominantly featured in the literature to date, the full scope of support libraries are currently providing to their institutions is unknown. This…

Reports findings of a Statistics Task Force investigation at New York University's Bobst Library, which reviewed the collection and publication of statistics and data related to library reference and information services and use of resources, and developed a framework for inclusions, definitions, procedures, and policies for data collection and…

Describes a study conducted at Illinois State University that compared the results achieved by library users searching the ERIC database on CD-ROM with the results achieved by individual and teamed skilled intermediaries. Evaluation of library services is discussed, patron search strategies are examined, and strategies for improving patron…

Explains the origins of technology assessment and defines the term. The method is discussed in general and with particular attention to use of the Delphi technique as a data-gathering tool for technology assessment studies. The method is suggested for considering the likely impacts of new information technologies on library and information…

Discusses agency library information activities, production and dissemination, and resource access as presented at the first conference of state and provincial fish and game agency librarians. Agencies represented include the Fish and Wildlife Reference Service, Aquaculture, United States Fish and Wildlife Service, Bureau of Land Management,…

Surveys the service marketing literature for models and data-gathering instruments measuring service quality, particularly the instruments SERVQUAL and SERVPERF, and assesses their applicability to special libraries and information centers. Topics include service characteristics and definitions of service; performance-minus-expectations and…

Reviews trends in library software development including: (1) microcomputer applications; (2) CD-ROM; (3) desktop publishing; (4) public access microcomputers; (5) artificial intelligence; (6) mainframes and minicomputers; and (7) automated catalogs. (MES)

The nature of criminal justice as a discipline and types of statistics it requires are discussed. Also included are descriptions of bibliographic sources of criminal justice statistics literature (criticizing methods used in gathering and presenting data and reporting statistics) and reference sources to primary sources of statistics. Sixteen…

Describes a survey that was conducted at the University of Tennessee at Knoxville library to count and categorize the types of questions coming into the reference department from telephone calls. Informational and directional calls are examined, implications for staffing are considered, and queuing theory is applied. (seven references) (LRW)

A review of talking book technology has been conducted. This review concludes that present talking book technology in the form of analog cassettes and flexible discs is, today, the most viable for the program. The overall trend of audio technology toward digitization continues, and will likely some day be practical for use in talking book programs…

Reviews the 1992 literature on CD-ROM and its impact on libraries. An international perspective is offered; topics include pricing issues, industry reorganization, effects on library policies and practices, U.S. government publishing, and the multimedia market. A bibliography of 26 books and 388 articles, with a subject guide, is included.…

This fact book, compiled to fill the need of practicing librarians and researchers for recent data on public libraries, contains statistics concerning or relevant to the U.S. public library system. Data on all aspects of American public libraries are summarized from such sources as annual reports, journal articles, surveys, books, doctoral theses,…