Some academic libraries use service philosophy statements to strengthen the quality of their service culture. A service philosophy statement communicates directly to users what they can--and should--expect from the library. This article describes a study in which the authors applied qualitative content analysis to service philosophy statements.…

Reviews the literature concerning development in academic libraries and suggests ways for libraries to make money. Topics addressed include fund raising; marketing; development personnel; the development process; internal revenue generation; fee-based services; corporate support; grants; endowments; gift books; friends of the library groups; and…

Shelf browsing demands open access for the browser and a resources arrangement that groups related concepts together and thereby permits retrieving hitherto unknown items by association. Many resources, especially in large academic libraries, are technically open to the public but arranged in a way that prevents shelf browsing according to the…

This document contains the full transcript of a 2-day workshop on library automation. The first day of the workshop was devoted to a review of the state-of-the-art of library automation and the second day included presentation of testimony by Maine librarians. The transcript of the first day includes discussions of the historical development of…

Presents the position of the American Association of School Librarians on the essential contribution of school library media programs to elementary education. Twelve principles that codify the role of school library media centers are given and 35 research studies supporting them are listed. (EM)

This report is a revision and expansion of an earlier research report that described the design of the University of Guelph's documentation system for the organization of government publications within university libraries. The design of the Guelph document system represents a deliberate departure from cataloging and classification theory and…