Discusses measurement and evaluation as ways to justify reference work to users and library administration. A trivia contest is cited as a way to achieve public recognition, and measuring use of reference materials rather than the number of reference questions is recommended. User surveys and other measures of reference activity and value are also…

At a time when emphasis is being placed on quality, standards, and accountability, the research world is spending more time assessing the value and impact of library organizations. This paper argues that research in this area requires sociological and psychological research skills. Qualitative data are as important as statistics. Different…

This exploratory study focuses on the management of decline as characterized by shrinking resources and substantial reductions in operating budgets (retrenchment) in academic research libraries in Canada. The first of four major sections of the report addresses the management of retrenchment in Canadian research libraries, including the design of…

Identifies current challenges to children's library services including inequality in access to information; integration of information skills in the classroom; rising costs, low budgets, and increasing demands; the state of book collections; and the need for research at state and national levels. Local examples of successful solutions are…

Discussion of allocation of library acquisitions budgets, especially for monographs, focuses on the proportional use statistic (i.e., a value that compares circulation and holdings in a subject area). Topics addressed include economics; benefits that libraries provide; use of the collection by patrons; computers as aids to resource allocation;…

Uses OCLC (Online Computer Library Center) interlibrary loan (ILL) statistics to support a presentation of trends in library access, ownership and resource sharing. Statistical tables and a discussion of ILL activity specifically focus on ILL's increasing technological and economic requirements. Suggestions are made on how libraries may meet these…

The first part of a two-part review of research related to school library media collections summarizes studies with implications for budgets and collection size, the selection process, collection policies, and the librarian as censor. A table compares data on holdings and expenditures for schools providing high-level library service with national…

Reports findings of a Statistics Task Force investigation at New York University's Bobst Library, which reviewed the collection and publication of statistics and data related to library reference and information services and use of resources, and developed a framework for inclusions, definitions, procedures, and policies for data collection and…

A comprehensive study of the current state of library services and library cooperative activities in Massachusetts found that the state's 2,796 public, academic, school, institutional and special libraries make a significant contribution to lifelong learning, to the economy, and to the quality of life. The libraries have a combined collection of…